Hair-care guide

Wash-day troubleshooting

TheWashDay editorial · Updated · From the American Academy of Dermatology · How we compare

Jump to a section

Start from what your hair did once it dried, then change one thing on your next wash and compare. Most wash-day problems come from the amount of product, where it went, how wet the hair was when you styled it, and how much it was handled while drying, so those are the first things to try before buying something new.

What did your hair do?

Frizzy

A halo or fuzz over the curls.

Fix frizz

Dry or rough

Ends feel rough or look dull soon after washing.

Fix dry hair

Stiff or straw-like

Crunchy even after scrunching, snaps when stretched.

Protein overload

Limp or mushy

Curls stretch out, feel gummy and won’t hold.

Moisture overload

Flat at the roots

Curls start inches below the scalp.

Fix flat roots

Breaking

Short pieces in the sink or on your shoulders.

Fix breakage

Split ends

Ends fork or look thin and see-through.

Split ends

Tiny knots

Knots at the ends of single strands.

Single-strand knots

Much shorter than it is

Curls shrink up as they dry.

Shrinkage

Greasy roots

Roots oily a day or two after washing.

Oily roots

Flaky or itchy scalp

Dry flakes, dandruff or build-up each need something different.

Dandruff vs dry scalp

Change one thing at a time

Keep everything else the same for the next wash and change one of these: the amount of one product, which product goes where, how wet your hair is when you style it, or how you dry it. Then compare the result with the last wash. Changing three things at once tells you nothing about which one worked.

The usual causes

Too much or too little product, especially leave-in and styler. Styling on hair that is already half-dry. Touching, brushing or rubbing hair with a towel while it dries. Build-up from weeks of product, oils or hard water. And dryness from washing that strips the lengths or from water leaving the ends fast after washing.

When to see a dermatologist

Nothing on these pages diagnoses hair or scalp conditions. If your hair is thinning, falling out in patches, or your scalp is sore, flaking heavily or itching for weeks, the American Academy of Dermatology advises seeing a board-certified dermatologist, because earlier treatment works better.

Updated · The sources for this guide are on our Sources page. Report a changed detail.

Your next step